The Legal Bits & Ground Rules
We're here to fix your tech, not complicate your life. But every solid relationship needs clear boundaries, right? Here is how we handle business at Borealis Gadgets.
1. General Governing Terms
By accessing 18 Stockholm Street or using our digital storefront, you're agreeing to be bound by these terms. Don't like them? Then we're probably not the right match for your gadget needs. We reserve the right to update these rules whenever technology—or the law—shifts under our feet.
2. Repair Liability & Performance
When you hand over your cracked screen or bricked laptop, you're trusting us with your digital life. We take that seriously. However, repair is an inherently risky business. Our technicians are pros, but sometimes internal damage is deeper than it looks on the surface. We aren't liable for data loss—back up your stuff before you walk through our doors in Brooklyn.
3. E-commerce & Transactions
Items in your cart aren't yours until the payment clears. Simple as that. We do our best to keep inventory counts accurate, but New York is a busy place and things move fast. If we can't fulfill an order, you'll get a full refund. No hoops to jump through.
Privacy First
How do we handle your data? We don't sell it. We don't trade it. We use it to get your gadget back in your hands and nothing more. Your privacy isn't a feature; it's the foundation of Borealis Gadgets.
Shipping Policy
Orders typically leave our New York HQ within 24 hours. We use tracked services because nobody likes wondering where their new smart home hub is currently located. Got questions about a delivery? Drop us a line.
Returns
14-day window for unopened tech. Faulty gear? We'll swap it faster than you can reboot.
Warranty
Our repairs come with a 90-day peace-of-mind guarantee on all parts and labor.
Compliance
Fully compliant with US consumer rights and NY state electronic repair regulations.