The Legal Bits & Ground Rules

We're here to fix your tech, not complicate your life. But every solid relationship needs clear boundaries, right? Here is how we handle business at Borealis Gadgets.

Abstract tech legal concept

Privacy First

How do we handle your data? We don't sell it. We don't trade it. We use it to get your gadget back in your hands and nothing more. Your privacy isn't a feature; it's the foundation of Borealis Gadgets.

Shipping Policy

Orders typically leave our New York HQ within 24 hours. We use tracked services because nobody likes wondering where their new smart home hub is currently located. Got questions about a delivery? Drop us a line.

Returns

14-day window for unopened tech. Faulty gear? We'll swap it faster than you can reboot.

Warranty

Our repairs come with a 90-day peace-of-mind guarantee on all parts and labor.

Compliance

Fully compliant with US consumer rights and NY state electronic repair regulations.